Shipping & Delivery Policy
At Vedic Virtues, we are committed to ensuring a seamless shopping experience for our customers and distributors. We prioritize the quality and efficiency of our delivery process to provide maximum satisfaction. Our goal is to keep customers informed at every stage, including order processing, dispatch, and final delivery.
Shipping Charges
- Orders above Rs. 1500/- (D.P.) are eligible for free delivery.
- Courier charges, once applied, are non-refundable.
Estimated Delivery Time
- Delivery will be done in 5–7 working days.
- Orders are typically processed and dispatched within 2 to 5 working days from the confirmation date, subject to serviceable pin codes and regulatory approvals.
- Any delays due to unforeseen circumstances, governmental interventions, or external factors will be communicated to the customer.
- In case of extended delays, customers can either proceed with the delivery or opt for cancellation, following the refund policy.
Reporting Issues with Orders
- Customers must report any issues related to damaged, missing, incorrect products, or erroneous delivery confirmation messages within 24 hours of receiving the delivery notification.
- Failure to report within the specified time frame may result in the inability to process replacements or redelivery.
Responsibility for Delivery Issues
- Vedic Virtues will not be liable for delays, misdelivery, or non-delivery resulting from inaccurate or incomplete address details provided by the customer.
- Customers are advised to verify their shipping information before confirming orders to avoid delivery discrepancies.
Order Rejection Rights
- Vedic Virtues reserves the right to decline or cancel any order if there are reasonable grounds to suspect a violation of terms and conditions.
Delivery Timelines
- The estimated delivery time mentioned on our platform serves as an approximation and may vary due to logistical factors or regional constraints.
We strive to ensure that your orders reach you in a timely and hassle-free manner. For any further queries regarding shipping and delivery, please reach out to our customer support team.